Privacy Policy

SleepSense International (“us”, “we”, or “our”) operates the website [www.sleepsense.com] (the “Website”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Website.

1. Information We Collect

1.1 Personal Information:
We may collect and process the following types of personal information when you interact with our Website:

– Name
– Contact information, including email address and phone number
– Demographic information, such as postcode and preferences
– Information related to customer surveys and offers

1.2 Non-Personal Information:
We may also collect non-personal information about your use of our Website, such as IP address, browser type, device information, and website activity. This information is used to analyze trends, administer the site, track user movements, and gather broad demographic information for internal use.

2. How We Use Your Information

2.1 Personal Information:
We may use your personal information to:

– Respond to your inquiries and provide customer support
– Process orders and deliver products
– Send promotional emails about new products, special offers, or other information that we believe may interest you
– Customize the Website according to your interests and preferences
– Conduct market research and gather feedback to improve our products and services

2.2 Non-Personal Information:
Non-personal information is used to analyze and improve the functionality and performance of the Website, and to understand how users interact with our content.

3. Disclosure of Your Information

3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

3.2 Legal Obligations:
We may disclose your personal information when required by law or in response to valid legal requests.

4. Security

We are committed to ensuring that your personal information is secure. We implement reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to collect non-personal information. Cookies are small text files that are stored on your device to enhance your browsing experience and remember your preferences. You can modify your browser settings to block cookies or receive a notification when cookies are being sent.

6. Your Rights

You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the contact details provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed of any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

sales@sleepsenseinternational.com